Privacy policy

Last updated: 11 November 2026

We're a small business, and we treat your information the way we'd want ours treated: carefully, and only for what it's needed for. This policy explains what we collect, why, and what you can ask us to do with it.

Who we are

Fur the Love of Art is a small, sister-run business in India that creates hand-painted pet portraits. In this policy, "we", "us" and "our" mean Fur the Love of Art. You can contact us at furtheloveofart@gmail.com or on WhatsApp at +91 86557 52704.

What we collect

When you contact us or place an order

• Your name and phone number (for example, when you message us on WhatsApp).
• Your email address, if you email us.
• Your delivery address and the recipient's details for gifts.
• Photographs of your pet and any details you share about your order.
• Records of payments made towards your order. We don't collect or store your card or bank login details. Payments are handled by your bank or payment app.

When you visit our website

• Our website doesn't have forms or accounts, so we don't collect personal details through it directly.
• Our hosting provider may record standard technical information such as IP addresses and browser type to keep the site secure and running.
• If we use analytics (such as Google Analytics), it collects information about how visitors use the site, like pages viewed and buttons clicked, using cookies or similar technologies. We use this to understand what's working and improve the website.
• If you save favourite paintings on our site, that list is stored only in your own browser. We can't see it.

Your pet's photographs

We use the photographs you send only to create your painting and to talk to you about your order. We won't use your photographs, or photographs of your finished painting, on our website, Instagram or anywhere else without your permission. If you're happy for us to share your pet's portrait, we'll always ask first, and you can change your mind later.

How we use your information

• To discuss, confirm, paint and deliver your order.
• To share pictures and updates about your order.
• To respond to your questions and requests.
• To send you our newsletter, only if you've asked to receive it. You can unsubscribe at any time.
• To keep basic records of orders and payments as required by law.
• To understand how our website is used, so we can improve it.

Who we share it with

We don't sell your personal information. We only share it when we need to:

• With courier and delivery partners, so they can deliver your painting.
• With service providers who help us run the business, such as WhatsApp, our email provider, website hosting and analytics. Their use of your information is governed by their own privacy policies.
• When required by law or to protect our legal rights.

How long we keep it

We keep order details and photographs for as long as we need them to complete your order and handle any follow-up questions, and for as long as we're required to keep records by law. You can ask us to delete your pet's photographs once your order is complete.

Your rights

Under India's Digital Personal Data Protection Act, 2023, you can ask us to:

• Tell you what personal information we hold about you.
• Correct or update it.
• Delete it, where we're not required to keep it.
• Stop sending you our newsletter.

To do any of these, or if you have a concern about how we've handled your information, contact us at furtheloveofart@gmail.com. We'll respond as soon as we reasonably can.

Cookies

Our website itself doesn't need cookies to work. If analytics is enabled, it may set cookies to measure visits. You can block or delete cookies in your browser settings at any time.

Children

Our services are meant for adults. If you're under 18, please ask a parent or guardian to contact us on your behalf.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.