Questions about our hand-painted pet portraits

Fur the Love of Art is a small, sister-run art business creating hand-painted canvas portraits of beloved pets. Inspired by classical paintings and the personalities of our own animal companions, we make artwork that gives your pet a rather special place in your home.

Our portraits are hand-painted artworks on canvas. They are not digitally edited photographs, photo prints or printed canvases. Each piece is created through a physical painting process. Here's the difference between handmade and digital portraits.

We welcome all kinds of pets! Dogs and cats, of course, but also rabbits, birds, guinea pigs, hamsters, turtles and other beloved companions. Your pet doesn't need to be a particular breed or species to deserve a portrait.

Not at all. Although our story began with our Shih Tzu, Vaayu, Fur the Love of Art is for every kind of pet. We love celebrating animals of all shapes, sizes and personalities through art.

Our artwork takes inspiration from classical paintings and traditional portraiture. Instead of simply turning a photograph into a print, we create hand-painted canvas portraits that give your pet an artistic identity of their own.

Yes. We use reference photographs that you share with us to understand your pet's appearance and create the portrait. We'll discuss the photographs and relevant details with you before the painting process begins.

Our portraits are physically hand-painted, personalised artworks rather than digital reproductions. Each order is created through a hands-on painting process.

You can browse the available designs in our collection and choose the artwork that appeals to you. If you're unsure which one would suit your pet, message us on WhatsApp and we'll be happy to discuss it.

Yes. Our portraits are made using your pet's reference photographs. Contact us on WhatsApp to discuss the design you'd like and the photographs you have available.

We do consider custom portrait requests outside our regular collection. Since these may involve a different creative approach, the requirements and price are discussed individually over WhatsApp before an order is confirmed.

Please contact us with your idea and reference photographs. We'll review the request and let you know whether it can be accommodated and how it would be priced.

We understand how meaningful these portraits can be. If you'd like to commission a portrait in memory of a pet, please reach out to us with your photographs and idea. We'll discuss the request with care.

Once you contact us on WhatsApp, you can share your pet's photographs directly in the conversation. You don't need to upload them through the website.

A clear, well-lit photograph is a great starting point. Ideally, your pet's face and distinguishing features should be visible. Avoid heavily filtered or blurry images wherever possible. Our guide on what makes a good photograph for a pet portrait has more tips.

Yes, you can share multiple reference photographs over WhatsApp. This helps us understand your pet's features, colours and appearance more clearly.

That's completely fine. Your photographs don't need to be professionally taken. Clear everyday pictures can be useful references. Share what you have with us and we'll discuss whether they're suitable for the portrait.

Ordering is simple:

1. Browse our collection and choose a design.
2. Contact us through the WhatsApp button on the website.
3. Share your pet's reference photographs and discuss your order.
4. We'll confirm the final details and amount.
5. Pay the 50% advance to begin the painting.
6. We'll share a photograph of the completed painting with you.
7. Pay the remaining 50% before dispatch.

Absolutely. All orders are coordinated through WhatsApp. You can ask questions, share photographs, discuss your preferred design and confirm the details directly with us.

No. We keep the process personal and simple. Share your photographs directly with us on WhatsApp after getting in touch.

Yes. Once your painting is completed, we'll share a photograph of the finished artwork with you on WhatsApp. The remaining payment is due before dispatch.

Please share any specific requirements before the painting begins. Once work has started, changes or cancellations may not be possible. Any agreed custom requirements should be confirmed with us before the order is finalised.

Collection paintings are ₹2,987. Order through the website and you get 10% off, so you pay ₹2,688. Newsletter subscribers get special discounts on top of that. Custom requests are quoted individually.

Join our newsletter and you get special discounts on top of the website discount. Just message us on WhatsApp to sign up.

No. We follow a 50/50 payment structure. A 50% advance is required before we begin painting, and the remaining 50% must be paid once the painting is complete and before dispatch.

Every portrait is made specifically for an order. The advance confirms your booking and allows us to begin working on your painting.

No. We currently do not offer cash on delivery. Orders are confirmed through advance payment, with the remaining balance due before dispatch.

Any additional shipping or gift-wrapping charges will be discussed and confirmed with you before the order is finalised. Your payment instalments are calculated using the final confirmed order amount.

Please contact us on WhatsApp with your delivery location so we can confirm whether shipping is available for your address and discuss the applicable charges. See our shipping policy for more.

The expected completion and delivery timeline will be discussed when you place your order. Since every portrait is hand-painted, the timeline may depend on the artwork and current order schedule. We'll confirm the expected timeline before accepting your order.

We take care when preparing artwork for dispatch. If you have specific packaging or gifting requirements, please discuss them with us before confirming your order.

Please contact us on WhatsApp within 48 hours of receiving your order. Share clear photographs of the packaging and the damaged artwork so we can review the issue and work out an appropriate resolution in accordance with applicable consumer protection laws.

Of course! A hand-painted portrait can be a lovely personalised gift for someone who adores their pet. You can place an order using the recipient's pet photographs and discuss the details with us over WhatsApp. Need ideas? Read our gift guide for pet-obsessed people.

Yes. Gift wrapping is available at an additional charge. Please mention that your order is a gift when you contact us so we can discuss the arrangement.

Please contact us with the recipient's delivery details and your gifting requirements. We'll discuss the available arrangements before confirming the order.

Once painting has started, an order cannot be cancelled. Since each portrait is made specifically for the customer, please confirm the design, reference photographs and order details carefully before paying the advance.

Payments are generally non-refundable, including advance payments, balances paid, custom-order payments and gift-wrapping charges. However, this policy does not affect any rights or remedies available to customers under applicable consumer protection laws, including in cases involving defective, damaged or incorrectly supplied products. Read the full returns and refunds policy.

We do not accept returns or exchanges for a change of mind or personal preference. If your order arrives damaged, defective or materially different from what was agreed, contact us within 48 hours so we can review the issue in accordance with applicable consumer protection laws.